Lemon Law in Singapore
Published on 7th April, 2016 by Benjamin Li Yong Le
The Consumer Protection (Fair Trading) Act, also known as the "lemon law", protects only consumers in Singapore.
The Consumer Protection (Fair Trading) Act ("CPFTA"), also known as the "lemon law", protects consumers in Singapore in their dealings with businesses.
The Lemon Law allows a consumer to make a claim against a merchant for a defective product sold to that consumer within 6 months of purchase.
It is mandatory under the CPFTA for a seller of a defective product to repair, replace, refund or reduce the price of the defective product.
If the good do not conform to the contract at the time of delivery (defined as within 6 months of delivery), the consumer has the right to require the merchant to repair or replace the goods. If the consumer requires the merchant to repair or replace the goods, the merchant must repair or, as the case may be, replace the goods within a reasonable time and without causing significant inconvenience to the consumer and bear any necessary costs incurred in doing so including labour, materials or postage.
An exception to the above is that a consumer cannot make a merchant repair or replace the goods if it is impossible, doing so is disproportionate in comparison to the other of those remedies or disproportionate in comparison to a discount in price or cancellation of the contract and refund.